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(1 review)
123 Your Street
Your City, ST 99911
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Other cities near
Yakima Washington
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Yakima Secret Shoppers – Because catching your employees not working is fun. Contact the Secret Shoppers of Yakima and really catch them in the act. Find, rate and review local Yakima secret shoppers reviewed by your peers and ready to hire. Wondering if your employees are really working like they are supposed to? Contact a local Yakima secret shopper they can help.
When I used to work retail in the Yakima mall, I was always afraid of the secret shoppers. I always thought that every customer was actually working for my boss, in a grand attempt to get me fired for something like giving someone a Canadian penny in their change or letting my glass of water sweat on the counter or accidentally telling a customer something was 70% cotton, when it was actually 70.5% cotton. This fear quickly went away when I finally was able to figure out who the secret shoppers were. They were always the ones with black masks on, hiding behind the cloth rack with a clip board. I also realized I hated that Yakima job and started hoping I'd get fired
If you own a business, you know more than anyone how important customer service and satisfaction is. Yakima secret shoppers are dedicated to making sure your stores quality is up to par. Yakima secret shoppers will shop your store incognito and assess several things. The shopper will look at store cleanliness, employee attentiveness, knowledge, and helpfulness. Yakima secret shoppers will also make notes about the overall feel of the store, store prices, and their experience. The Yakima shopper then takes this report to you the client and lets you know what’s going on in your store when your not there. Secret shopping is a huge industry and helps to save stores millions by improving upon lacking areas. Companies take this knowledge and reporting to help reward, motivate and train employees more effectively. Yakima secret shoppers report both positive and negative observations ensuring that you get a well rounded view of the store.
There are many industries that benefit from secret shopping including restaurants, retailers, hotels, financial services and institutions, grocery stores, automotive shops, call centers, and many more. Yakima secret shoppers are a powerful tool for these industries helping you to understand what it’s like to interact with your company from the customers perspective. Some Yakima secret shoppers are able to upload their findings directly to a web database while others submit reports. Find out the type of filing offered by the secret shopper prior to hiring so you can make sure you get the one that fits you best. To find out more about Yakima secret shoppers pick up the phone and call today.
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