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My Spa Guy Service and Repair

1150 Hungryneck Blvd C209
Mount Pleasant, SC 29464
(843) 647-2102
General Information
PLEASE VISIT OUR WEBSITE AT www.MySpaGuy.net for additional information
regarding our services noted here or visit > www.MySpaGuy.Net or
call us at 888-My-Spa-Guy
/ 888-697-7248

We are currently scheduling appointments via phone or online via our interactive website calender at www.myspaguy.net


Please submit photos for a quote so we can see what we are dealing
with. The fewer surprises we have the fewer you have. Hot tubs, Steam
Showers, Saunas, Pools, Tanning Beds With offices in Charleston and
Columbia SC as well as Charlotte NC and Augusta GA, we are available to
service the Carolinas, for a discounted Craigslist only service call
fee of $99 with NO MILEAGE CHARGES - which includes drive time up to a
total of one hour. Our standard problem diagnostics is $100 per hour
for Level 1 Techs and $50 per hour for Level 2 Techs.

Before you call us, please note the following: If our techs are on your
property, you are paying the aforementioned rate - so please do not
delay them on reaching the item quickly - so they can accomplish the
goal efficiently - keeping your cost down and getting your spa up and
running! If you are talking - they can not concentrate on the job.
Please explain the problem and let them get to work. Words do not sum
up our gratitude for your help on this.


We are a small network of professional technicians with the proper
training. In any instance a tech has instant access to technical
support from 6 sources with decades and decades of experience. and of
course we each have insurance and a license.


We vow to always keep you informed of the situtation by email, text
or phone call - You are assured of high quality professional service.
You can sign up for nightly text/email updates if you like or "Change
in status" phone calls.


Based in South Carolina- we can help anywhere in South Carolina, Savannah Ga, and Augusta, GA.


We Maintain current certifications and accreditation's from
multiple major manufacturers and have training on just about all types
of repairs. I have a licensed master plumber and electrician to assist
on complex jobs. We have licensed LPO/LSO techs for commercial
applications.


HOT TUB REPAIRS:


With just about every part needed to make most repairs we typically
have your tub up and running within one visit. Due to everchanging
prices, we may need to order the part to obtain a lower cost - whether
it is a motor, pump, blower, turbo, lighting, filtration, maintenance
or other issue you don't want to fool with - give us a call, we are
experienced with all major issues of hot tub failure. As a
prophylactic, Effective January 1, our techs will contact the
manufacturer to confirm readings and defective part replacement
requirements prior to swapping a part. If the manufacturers information
is different from our troubleshooting guidelines, the suspect parts may
need to be brought to our shop to be fully tested and troubleshot.
There will be no additional charge for this service, nor will there be
a 2nd trip charge. Furthermore, the tech has the ability to negate
inefficient hours. Our primary focus is to solve the issue and earn a
referral. If you are not 100% satisfied with your service please visit
www.carolinaservicegroup.com and submit a feedback request for
immediate action. We want to help with your repair and will even help
instruct you on chemical usage.


HOT TUB LEAKS:


Leaks from the shell around jets typically indicate a weakening of
the acrylic and possibly indicate a need for a new hot tub. If that is
the case, We are setup with most major manufacturers to obtain you a
brand new unit at whol
Reviews
    Based on 1 review.
Rate this Review     (0)      (0) 
From start to finish- this company knows how to treat their customers. I am impressed how they scheduled the appointment and even attempted and succesfully worked it in a little earlier. How Chase called to confirm the appointment and how the tech (David) came out fully prepared! When I mean fully - i mean he had all the parts in his bag. He didnt even go back to his truck. What really got me was the follow up. I received 2 phone calls over the past 3 weeks just to make sure I was happy with the service. I spent more money than if I fixed it myself - but after dealing with this company, I am satisfied that it was money well spent. Thank you spa guys
4 Hours Ago by JMac|Report Abuse
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