Frankian Property Management
1
Cat_M.
9/29/2008 5:59:04 PM
BEWARE: Frankian Property Management is unresponsive and uncooperative and the company is out to make a quick buck, not to protect the landlord (or renter, for that matter)!
For months I found myself having to call them to check on the status of my property. They were painfully slow to return phone calls and e-mails, if they even returned them at all. Oftentimes the voice mailbox for both the office and emergency numbers were full. What kind of company is that? What happens if a tenant has an after-hours emergency? I understand them not being able to answer the phone all the time, but not being able to leave messages is unacceptable.
When my tenant became a problem tenant and began breaching the rental agreement, I got the feeling Frankian did not want to get involved. After exhausting all legal options and spending countless hours trying to work with Frankian, I was finally forced to ask them to evict the tenant. Instead, Frankian terminated my contract and then sent me a letter advising me to hire my own attorney to proceed with the eviction. Forgive me if I'm wrong, but isn't that why you hire a property manager? To resolve breach of contract and payment issues with the renter?
Thankfully the tenant, knowing she had breached the contract and had no legal standing, moved out to avoid an eviction. Things are okay now, but those months of dealing with this property management company were a living hell.
BEWARE: Frankian Property Management is unresponsive and uncooperative and the company is out to make a quick buck, not to protect the landlord (or renter, for that matter)!
For months I found myself having to call them to check on the status of my property. They were painfully slow to return phone calls and e-mails, if they even returned them at all. Oftentimes the voice mailbox for both the office and emergency numbers were full. What kind of company is that? What happens if a tenant has an after-hours emergency? I understand them not being able to answer the phone all the time, but not being able to leave messages is unacceptable.
When my tenant became a problem tenant and began breaching the rental agreement, I got the feeling Frankian did not want to get involved. After exhausting all legal options and spending countless hours trying to work with Frankian, I was finally forced to ask them to evict the tenant. Instead, Frankian terminated my contract and then sent me a letter advising me to hire my own attorney to proceed with the eviction. Forgive me if I'm wrong, but isn't that why you hire a property manager? To resolve breach of contract and payment issues with the renter?
Thankfully the tenant, knowing she had breached the contract and had no legal standing, moved out to avoid an eviction. Things are okay now, but those months of dealing with this property management company were a living hell.